PROPRIETARY SCORING TECHNOLOGY
Not All Calls Are Created Equal.
We Prove It.
Our scoring technology identifies which calls will convert and which ones will waste your agents' time — before the call ever transfers.
Our scoring technology identifies which calls will convert and which ones will waste your agents' time — before the call ever transfers.
Three scoring phases, each adding a layer of intelligence. All completed in under 200 milliseconds.
Before any personal information is shared, we analyze the relationship between the caller's phone number and their stated location. This geographic concordance — combined with economic, demographic, and health-system indicators — produces a conversion probability score.
Where someone calls from and where they live tells us more than you'd think.
When additional data is available, a second scoring layer evaluates the caller against patterns from hundreds of thousands of historical Medicare conversions. Separate models for MA, DSNP, CSNP, and SNP ensure product-specific accuracy.
We don't just know if a call is good — we know what KIND of plan the caller is likely to enroll in.
Every call passes through a compliance and fraud filter. Screens for spoofed numbers, repeated callers, bot patterns, and regulatory red flags.
Bad calls don't just waste time — they create compliance risk. We catch them first.
Validated on real calls, real spend, real enrollments.
These aren't projections. Our scoring was validated against 131,119 real Medicare calls across $4.8M in spend during AEP 2025. The results were measured on actual enrollments — not clicks, not leads, not form fills. Real conversions.
What buyers and publishers ask most about our scoring.
No. Our scoring is proprietary. But you can see the RESULTS — every call in your dashboard shows its tier, and you can track conversion rates by tier to validate the lift yourself.
Under 200ms end-to-end. Your callers never experience a delay.
Scoring predicts probability, not certainty. But across volume, scored calls convert at dramatically higher rates. If a call doesn't meet your minimum duration, you don't pay.
PCM's scoring infrastructure is built on the same foundation as RiskLync's healthcare analytics platform, which has been validated across hundreds of thousands of leads.
Request a live demo with your own call data. See the lift before you commit.
Contact Our Sales Team