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TAILORED FOR EVERY BUYER TYPE

Built for How You Buy
Medicare Calls

Whether you're a carrier, FMO, agency, or call center — PCM delivers scored inbound calls tailored to your operation.

Every Buyer. One Platform.

Four buyer types, four different workflows — all served by the same scoring and bidding engine.

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Carriers & Plans

  • You need volume, geographic precision, and product-line routing
  • PCM scores every call by MA, DSNP, CSNP, and SNP before routing
  • Set state-by-state acceptance, daily caps, and max bids per product
You're buying call inventory, not hoping for quality. Every call that reaches your agents has already passed three scoring layers.
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FMOs & NMOs

  • You distribute calls across a network of downline agencies
  • PCM handles the scoring and routing — you focus on distribution
  • Waterfall routing: if your top agency hits its cap, the next one gets the call
  • Priority-based matching ensures your highest-converting teams get the best calls first
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Insurance Agencies

  • You need calls in your licensed states, within your budget, during your operating hours
  • Set your DID, accepted states, hourly/daily caps, and spend limits — self-serve from your dashboard
  • Duration-based billing: short calls and hang-ups don't count
No more paying $50 for a 12-second hang-up.
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Call Centers / BPOs

  • You're running seats and need consistent call flow at predictable cost
  • PCM paces delivery to match your staffing with hourly and daily caps
  • Real-time bid adjustments let you scale up during AEP and pull back off-season
  • Full postback integration for your disposition tracking

Transparent Pricing, No Surprises

You know what you'll pay before you bid. No hidden fees, no gotchas.

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Per-call pricing based on product type and geography

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You set the max bid — we never charge more

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Duration threshold: if the call doesn't meet your minimum (default 90s), no charge

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Returns and disputes handled with full audit trail

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No setup fees, no monthly minimums for Phase 1

Ready to Start Buying Scored Calls?

We're onboarding buyers for AEP 2026. Get access to scored Medicare call inventory.

Contact Buyer Sales